privacy policy

At Curiosity Distribution (a trade name used by Jelle Hanse), we are committed to protecting your privacy and handling your personal information responsibly, transparently, and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data when you visit www.curiositydistribution.com or interact with us.

1. Who We Are

Curiosity Distribution acts as a sales agent for various suppliers. We specialise in the bringing innovative technology, gifting, and lifestyle products to retailers and trade partners across the United Kingdom, Europe and beyond.

2. Information We Collect

We may collect and process the following personal and business information:

Information you provide to us directly:

  • Name, company name, and contact details (email address, phone number, address)

  • Business registration or VAT details (for trade account setup)

  • Information you submit via our contact forms or email communication

  • Any correspondence related to enquiries, orders, or customer service

Information we collect automatically:
When you visit our website, we may automatically collect limited technical information, including:

  • Your IP address and browser type

  • Pages visited, time spent on the site, and referral source

  • Device information and general location data (non-identifiable)

This helps us analyse how visitors use our site and improve user experience.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide customer service

  • To process and manage trade account requests and orders

  • To send relevant product updates, price lists, or catalogues

  • To manage our business relationships with retailers and partners

  • To comply with legal, regulatory, and tax obligations

We will never sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data only when one or more of the following legal bases apply:

  • Contractual necessity: to fulfil an order or respond to a trade enquiry

  • Legitimate interest: to maintain business relationships and marketing to existing or potential trade partners

  • Legal obligation: to comply with tax, invoicing, or regulatory requirements

  • Consent: when you have explicitly opted in to receive marketing communications

5. Marketing and Communications

If you have opted in, we may contact you with occasional updates about new products, promotions, or trade opportunities.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

6. How We Store and Protect Your Data

We store all personal information securely on password-protected systems and only for as long as necessary to fulfil the purposes outlined above.

We take reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

7. Sharing of Information

We may share your data only with:

  • Trusted service providers who assist with website hosting, email delivery, or IT services

  • Logistics partners and suppliers to deliver products or catalogues

  • Legal, tax, or regulatory authorities where required by law

All third parties are required to keep your data secure and use it only for the agreed purposes.

8. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to help us understand how visitors use the site.

Cookies are small files placed on your device that help improve your browsing experience. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

For more information, please see our Cookie Policy.

9. Data Retention

We retain your information only for as long as necessary to:

  • Maintain an active business relationship

  • Comply with legal or accounting requirements

After this period, your data will be securely deleted or anonymised.

10. Your Rights

Under the UK and EU GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or withdraw consent at any time

  • Request data portability (transfer of your information to another service)

To exercise your rights, please contact us

11. International Data Transfers

We primarily store and process data within the UK and EU. If any data is transferred outside these regions, we ensure it is protected with appropriate safeguards in compliance with GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or how we handle your data, please contact us. If you are based in the UK or EU and feel that your data has not been handled appropriately, you also have the right to lodge a complaint with your local data protection authority (e.g., the Information Commissioner’s Office in the UK).

Last updated: November 2025

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